Responsible Gaming at Happy Tiger Casino

We want playing with us to stay a form of entertainment, like a cinema ticket or a meal out. It is something you pay for and may enjoy. It is not a way to earn money, to recover money you have already lost, or to manage stress. The outcome of every game we offer is determined by chance, and over time the odds favour the house.

Before you deposit, decide how much you are willing to spend and how long you want to play for. Treat that figure as the cost of the entertainment and stop when you reach it. Keep gambling money separate from money you need for rent, bills, food or credit commitments, and never borrow in order to play.

• Set a budget before you log in, not while you are playing.
• Use the deposit and loss limits in your account to make that budget automatic.
• Take regular breaks and avoid long, unbroken sessions.
• Accept losses as the cost of playing rather than something to win back.
• Do not gamble when you are upset, bored, very tired or drinking.

Our services are for adults aged 18 and over only. We hold a gaming licence for the services we provide to players in the United Kingdom, and we verify the identity and age of every account holder. Where an account is found to belong to someone under 18, we close it and any winnings are void.

The tools below are free, built into your account and available to every customer. You will find them together in the responsible gaming area of your account, and in the cashier when you deposit. A change that makes your play more restrictive takes effect straight away. A change that relaxes a limit is held for a cooling-off period, and we will ask you to confirm it before it applies.

Deposit limits

You can cap how much you add to your account per day, per week or per month. Once the cap is reached, no further deposits go through until that period resets.

Loss and session limits

A loss limit caps how much you can lose over a period you choose, after which play is paused. A session limit caps how long a single session can run and logs you out when the time is up.

Reality checks

A reality check is an on-screen reminder showing how long you have been playing and how much you have staked and won in that session. You choose the interval, and you can end the session straight from the message.

Time-outs

A time-out is a short break from play. You choose one of the periods offered in the tool. Once it starts you cannot deposit or play until it ends, and it cannot be lifted early. You can still withdraw any remaining balance.

Self-exclusion

Self-exclusion is a longer and firmer step, for the minimum period set out in the tool. We close your account to play and deposits, take you off our marketing lists, and will not reopen the account while the exclusion runs. Access at the end of the period is not automatic: you must contact us, and a further cooling-off period applies before play can resume.

How to switch a tool on

1. Log in and open the responsible gaming section of your account.
2. Choose the tool you need: a deposit, loss or session limit, a reality check, a time-out or self-exclusion.
3. Select the amount or period from the options shown and confirm.
4. Keep the confirmation message or e-mail that records the change.
5. If you cannot complete the step yourself, ask our live chat team or e-mail responsiblegaming@casino-happytiger.co.uk and we will apply it for you.

Gambling-related harm builds gradually, and the person affected is often the last to notice it. Go through the checklist below honestly. The more statements that apply to you, the more reason there is to set a limit, take a time-out or self-exclude today.

• You spend more time or more money on gambling than you intended.
• You gamble in order to win back money you have lost.
• You borrow money, sell belongings or use money set aside for bills to fund play.
• You hide how much you gamble from your family, friends or partner.
• Gambling is affecting your sleep, mood, work, studies or relationships.
• You feel restless or irritable when you try to cut down or stop.
• You gamble to escape worry, loneliness or low mood.

If any of this sounds familiar, you do not have to work it out alone. Set a limit or a time-out first, then speak to one of the organisations below. Support is free and confidential, whether or not you have decided to stop completely.

The organisations below are not connected to us and charge nothing for their support. You can contact them about your own gambling or about someone else's.

• GambleAware provides information, advice and self-help resources and funds treatment services across Great Britain for anyone worried about gambling.
• GamCare offers free counselling, group support and treatment for people harmed by gambling, including partners, family members and friends.
• GamStop runs the free national online self-exclusion scheme: one registration blocks your access to every gambling site and app licensed in Great Britain for the period you choose.
• The National Gambling Helpline is a free, confidential service staffed by trained advisers, available at any hour by telephone or online chat.

Registering with GamStop works alongside the tools in your account rather than instead of them, and it covers operators beyond us. If you tell us you have self-excluded, or if how your account is used suggests you are coming to harm, we may contact you, apply limits or close the account.

Many banks and card providers also offer a gambling block on card payments, and free debt advice charities can help if gambling has left you with money worries.

Our services are restricted to adults. We check the age and identity of every customer, and we may ask for documents at any point. Where age cannot be confirmed, we suspend the account until it is.

If you share a computer, tablet or phone, keep your log-in details to yourself, never let anyone else use your account, and log out when you finish playing. Do not store your password in a browser that children can open. Filtering and parental control software can block gambling sites on a shared device, and most operating systems include child accounts and screen-time settings that do the same job.