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About Happy Tiger Casino

This page sets out who we are, how we run Happy Tiger Casino and how we look after the people who play here. It also explains how to reach us and where to find help if gambling stops being fun.

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Who we are

Happy Tiger Casino is an online casino for players in the United Kingdom. The lobby is split into slots, live dealer tables and jackpot games, all supplied by established studios rather than built in-house.

Everything runs in your browser on desktop and mobile, with one account, one balance and the same settings wherever you sign in. The games, payment methods and account tools available to you are shown in the cashier and in your account area.

What we stand for

A few commitments apply to every account here, whatever you play and however much you stake.

  • Fair play. Game results come from the studios' random number generators and are never adjusted for an individual player. Each game's information panel carries its own rules and return-to-player figures.
  • Clear terms. Wagering requirements, bonus conditions and payment timescales are written out before you opt in, both in our terms and in the cashier.
  • Prompt payouts. Withdrawals are sent as soon as the checks on your account are complete, back to the method you deposited with wherever that is possible.
  • Safer gambling and 18+ only. Our site is for adults aged 18 or over. Deposit limits, time-outs and self-exclusion are free, easy to find and take effect as soon as you set them.

How we look after players

Behind every account sit three practical things: verification, payment security and people you can talk to.

Account verification

We hold a gaming licence and verify every account, so we ask for proof of identity, proof of address and confirmation that the payment method belongs to you. Sending your documents early means a first withdrawal is not held up while the checks are done.

Secure payments

Card and bank details are encrypted in transit and handled by our payment providers, not kept in plain text on our systems. The methods open to you, together with minimums and timescales, are listed in the cashier.

Support around the clock

Our support team is available at any hour by e-mail at support@casino-happytiger.co.uk and on live chat on the site. Give us your username and, for a payment question, the date and amount, and we can usually settle it on first contact.

Safer gambling comes first

Gambling should stay affordable and stay a pastime. The tools in your account help you keep it that way:

  • Deposit limits on a daily, weekly or monthly basis, set to the limits shown in your account.
  • Time-outs that close the account for a short, fixed break.
  • Self-exclusion for a longer period, applied across your account with us.
  • Reality checks and history so you can see how long you have played and what you have staked.

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you self-exclude from every licensed online operator in Great Britain in a single step.

18+ only

Gambling is for adults aged 18 or over. Please stake only what you can afford to lose and take a break when it stops being fun.

How to reach us

If something on your account does not look right, tell us and we will look into it.

  • E-mail: support@casino-happytiger.co.uk, for account, payment and verification questions.
  • Live chat: on the site once you are signed in, for anything that needs a quick answer.

If our answer does not settle the matter, our terms explain how to take a complaint further at no cost to you.